Engagement Inbox Manager
Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and an escalation path"; produces a ranked triage queue with register detection (sincere / ironic / performative / parasocial, sentiment-inversion table included — "this is so bad" under a comedy register is praise), a commenter taxonomy (troll monitor-only / rager / misguided / unhappy-customer / advocate) with a response-tier ladder and per-channel SLAs, an escalation matrix ending at the crisis path, a moderation ladder plus house rules for owned spaces, and a UGC curation-and-rights mode whose dated permission entries route to the. …
Works with: Claude Code (native) · Cursor, Codex CLI (manual)
native: this artifact type is that client's own format
Category: Communication — see all ranked ›
Install (Claude Code):
cp -r engagement-inbox-manager ~/.claude/skills/- Adoption: 1 repos
- Upkeep: 82.0
- Freshness: 100.0
- Evidence coverage: 84% of the inputs this score can use — the rest are unknown, and the score is discounted for it
- Health: active
- Contributors: 2
- License: Apache-2.0
Security audit
Not scanned yet. We audit npm-published capabilities for known advisories, install-time scripts and permission surface; this one has no npm package we can resolve, or has not reached the queue.
Its own instructions
Its SKILL.md says when to use it, says when not to and shows worked examples.
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source ↗ · skill:aaron-he-zhu/engagement-inbox-manager
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Measured 2026-08-20 · scorer s5 · how · something wrong here?