# Cs Intent

> 한국어 CS 상담·문의 텍스트를 "왜 연락했나"(인텐트/문의유형)로 분류하는 스킬입니다. "이 문의 유형 분류해줘", "상담 인텐트 뽑아줘", "문의를 주문/배송/반품으로 나눠줘"처럼 말하면 됩니다. 측면 감정분석(aspect-sentiment)과 직교합니다 — 무엇에 대해 어떻게 느끼나가 아니라 왜 연락했나. 무상태 단건·closed-set·고정 JSON.

## Facts
- Page: https://tashan.sh/capability/skill-itda-skills-cs-intent
- tashan id: skill:itda-skills/cs-intent
- Source: https://github.com/itda-skills/skills.pub
- Type: skill
- Category: other
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 80.0
- Freshness: 95.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- Official: no

## Install

```sh
cp -r cs-intent ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-14 by tashan (https://tashan.sh) from public evidence. Scorer s5.