# Brace Recon

> Support operations reconnaissance -- audit current ticket volume, SLA compliance, knowledge base coverage, escalation paths, and CSAT to understand where support is the constraint. Use when asked to "audit our support", "why is our response time bad", "how healthy is our support operation", or "before designing a support system".

## Facts
- Page: https://tashan.sh/capability/skill-tonone-ai-brace-recon
- tashan id: skill:tonone-ai/brace-recon
- Source: https://github.com/tonone-ai/tonone
- Type: skill
- Category: other
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 100.0
- Freshness: 99.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- License: MIT
- Official: no

## Install

```sh
cp -r brace-recon ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-20 by tashan (https://tashan.sh) from public evidence. Scorer s5.