# Twilio Agent Augmentation Architect

> Planning skill for augmenting human agents with real-time AI intelligence. Qualifies the developer's use case across coaching, compliance, QA, and routing to recommend the right Conversation Intelligence + Conversation Memory + TaskRouter architecture. Handles both "I want to add AI coaching to my call center" and "configure Conversation Intelligence operators for script adherence."

## Facts
- Page: https://tashan.sh/capability/skill-twilio-twilio-agent-augmentation-architect
- tashan id: skill:twilio/twilio-agent-augmentation-architect
- Source: https://github.com/twilio/ai
- Type: skill
- Category: devtools
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 95.0
- Freshness: 89.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- License: MIT
- Official: no

## Install

```sh
cp -r twilio-agent-augmentation-architect ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-21 by tashan (https://tashan.sh) from public evidence. Scorer s5.