# Twilio Enterprise Knowledge

> Add knowledge retrieval (RAG) to AI agents using Twilio Enterprise Knowledge. Covers provisioning Knowledge Bases, uploading sources from web URLs, PDFs, and raw text, and running semantic search to retrieve relevant chunks at runtime. Use this skill to ground agent responses in your organization's actual approved content — FAQs, policies, product docs — rather than hallucinated answers.

## Facts
- Page: https://tashan.sh/capability/skill-twilio-twilio-enterprise-knowledge
- tashan id: skill:twilio/twilio-enterprise-knowledge
- Source: https://github.com/twilio/ai
- Type: skill
- Category: other
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 95.0
- Freshness: 89.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- License: MIT
- Official: no

## Install

```sh
cp -r twilio-enterprise-knowledge ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-21 by tashan (https://tashan.sh) from public evidence. Scorer s5.