# Twilio Sendgrid Engagement Quality

> Monitor email program health with SendGrid Engagement Quality (SEQ) scores. Covers the SEQ API endpoints, the 5 scoring metrics (engagement recency, open rate, bounce classification, bounce rate, spam rate), eligibility requirements, and interpreting scores for deliverability improvement. Use when diagnosing SendGrid deliverability issues or monitoring sender reputation. Requires a SendGrid API key (SG.-prefix) — not applicable to the Twilio Email API (comms.twilio.com).

## Facts
- Page: https://tashan.sh/capability/skill-twilio-twilio-sendgrid-engagement-quality
- tashan id: skill:twilio/twilio-sendgrid-engagement-quality
- Source: https://github.com/twilio/ai
- Type: skill
- Category: other
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 95.0
- Freshness: 89.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- License: MIT
- Official: no

## Install

```sh
cp -r twilio-sendgrid-engagement-quality ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-21 by tashan (https://tashan.sh) from public evidence. Scorer s5.