# Cross Product Troubleshoot User Connectivity

> Cross-product troubleshooting of user connectivity issues spanning ZPA, ZIA, ZDX, and ZCC. Investigates end-to-end: (1) ZCC client status and enrollment, (2) ZDX digital experience scores and metrics, (3) ZPA application segment and access policy configuration, (4) ZIA URL filtering and SSL inspection policies. Use when an administrator reports 'user cannot access application', 'connectivity issues', or 'application is slow.

## Facts
- Page: https://tashan.sh/capability/skill-zscaler-cross-product-troubleshoot-user-connectivity
- tashan id: skill:zscaler/cross-product-troubleshoot-user-connectivity
- Source: https://github.com/zscaler/zscaler-mcp-server
- Type: skill
- Category: security
- tashan score: not scored (catalogued only — too little public evidence)
- Adoption: 9.0
- Upkeep: 97.0
- Freshness: 94.0
- Evidence coverage: 84% of the inputs this score can use
- Health: active
- Instruction depth: not yet graded
- License: MIT
- Official: no

## Install

```sh
cp -r cross-product-troubleshoot-user-connectivity ~/.claude/skills/
```

## Security audit
Not scanned. We audit npm-published capabilities; this one has no npm package we can resolve, or has not reached the queue. This is not a clean bill of health.

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Measured 2026-08-14 by tashan (https://tashan.sh) from public evidence. Scorer s5.