The Index · User research
User research
'Discovery interviews' and synthesis into findings. tashan measures 10 capabilities for this work and ranks them by tashan score — a transparent composite of upkeep, freshness and real adoption. How we measure ›
| # | Capability | tashan | Evidence | Health |
|---|---|---|---|---|
| 1 | Productivity | 73 | 1k ★ | active |
| 2 | Dev Tools & CI | 72 | 504 ★ | active |
| 3 | Fullstory server Data & Analytics | 49 | 9 ★ | active |
| 4 | Windmill Hr server Dev Tools & CI | 48 | 1 ★ | active |
| 5 | Deepmiro server Other | 47 | 7 ★ | active |
| 6 | Fullstory · anthropics server Data & Analytics | 42 | 1 marketplaces | — |
| · | Communication | not scored yet | 23k ★ | active |
| · | Product Manager Toolkit skill Dev Tools & CI | not scored yet | 23k ★ | active |
| · | UX Researcher Designer skill Design | not scored yet | 23k ★ | active |
| · | Product Research skill Dev Tools & CI | not scored yet | 23k ★ | active |
Who does this work
O*NET records this as a core process step for 32 occupations, including Bill and Account Collectors, Biostatisticians, Business Intelligence Analysts, Clinical Research Coordinators, Court, Municipal, and License Clerks, Credit Authorizers, Checkers, and Clerks, Document Management Specialists, Eligibility Interviewers, Government Programs, Equal Opportunity Representatives and Officers, Farm and Home Management Educators and others.
Recorded there as: "Collect data about customer needs" / "Conduct surveys in organizations" / "Interview employees, customers, or others to collect information". We publish it under the name practitioners use.
Other work
Occupational data from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration, used under CC BY 4.0. tashan consolidated its process steps into the terms practitioners use; O*NET does not endorse this site.